Käyttöehdot
1. General provisions
1.1. The operator of the online store www.nordequip.com (hereinafter also the "Website") is Mechanismus, MB (company code: 307693752, hereinafter also the "Company"). All visual and textual information available on the Website, including but not limited to product descriptions and photographs, may not be reproduced, copied, distributed or used for commercial purposes in any form without prior written consent.
1.2. Definitions:
1.2.1. Website user – a natural or legal person entitled to use the Website in accordance with the procedure set out in these Rules;
1.2.2. Buyer – a Website user who has concluded a purchase-sale agreement with the Company in accordance with the procedure set out in these Rules;
1.2.3. Goods – the goods sold by Mechanismus, MB and displayed on the Website. Where necessary, the concept of Goods also includes the delivery fee and all other payments related to the delivery of the Goods to the Buyer.
1.3. These Website use and goods purchase-sale rules (hereinafter the "Rules") are a binding legal document for Website users, establishing the rights, obligations and liability of the Company and the Website user when using the Website. The Company and the Website user are hereinafter jointly referred to as the "Parties".
1.4. The Company has the right to amend or supplement the Rules at any time. Website users shall be informed of such amendments on the Website. When shopping in the online store www.nordequip.com, the version of the Rules valid at the time of placing the order shall apply.
2. Procedure for using the Website
2.1. The following persons are entitled to use the Website:
2.1.1. adult natural persons whose legal capacity has not been restricted by a court;
2.1.2. minors aged from 14 to 18 years only with the consent of their parents or guardians, except where they are entitled by law to independently dispose of their funds;
2.1.3. legal persons;
2.1.4. duly authorised representatives of the persons specified in Clauses 2.1.1–2.1.3.
2.2. By using the Website, the persons specified in Clause 2.1 undertake to comply with these Rules, not to harm the stability and security of the Website, and not to reproduce, copy, distribute or use for commercial purposes the visual and textual information contained on this Website without the prior written consent of the Company.
3. Placing and fulfilment of orders. Purchase-sale agreement
3.1. The Website user has the right to purchase the Goods displayed on the Website if he or she unconditionally agrees to these Rules and meets the conditions set out in Clause 2.1.
3.2. The Website user may place orders on www.nordequip.com 24 hours a day, 7 (seven) days a week.
3.3. The prices of the Goods on the Website and in the completed order are indicated in euros, including VAT.
3.4. The Goods may be paid for by choosing one of the payment methods indicated on the Website:
3.4.1. payment using an electronic banking service – advance payment using the Website user's electronic banking system. To use this form of payment, the Website user must have concluded an electronic banking agreement with one of the supported banks. The Website user transfers the funds to the Company's current account. In this case, responsibility for data security lies with the respective bank, since all monetary transactions take place in that bank's electronic banking system;
3.4.2. payment by bank transfer – advance payment where the Website user transfers the money for the ordered Goods to the Company according to an invoice automatically generated on the Website;
3.4.3. payment by payment card – advance payment processed by the payment service provider indicated at checkout;
3.4.4. The Company has the right to add new payment methods or remove them at any time.
3.5. The Website user may order Goods either by registering on the Website or without registration, by providing the required information: name, surname, delivery address, telephone number and email address if the user is a natural person, or company name, company code, VAT payer code (if applicable), delivery address, and the details of the company representative or contact person if the user is a legal person.
3.6. When registering on the Website, the Website user undertakes to create a unique password that is not used to log in to any other systems, to keep his or her login details secure, and not to disclose them to anyone.
3.7. The order submitted by the Website user shall be regarded as his or her wish to purchase the Goods indicated in the order from the Company. Upon receipt of the order, the Company sends the Website user an email confirming the order, which means that the Company has received the request and is processing it.
3.8. The purchase-sale agreement between the Website user and the Company shall be deemed concluded from the moment when the Website user, having read and agreed to these Rules, formed the shopping cart, indicated the delivery address, selected the payment and delivery methods, provided other mandatory information and submitted the order, and the Company sends an email informing that the Goods have been dispatched (the "Confirmation Email"). From this moment the Website user becomes the Buyer.
3.9. The Buyer may cancel the order at any time before the Confirmation Email is sent, and the Company undertakes to refund the paid amount no later than within 10 (ten) days from the cancellation of the order.
3.10. Rights and obligations of the Buyer:
3.10.1. The Buyer has the right:
3.10.1.1. to purchase Goods on the Website in accordance with the procedure established by these Rules;
3.10.1.2. to withdraw from the purchase-sale agreement by notifying the Company by email at info@nordequip.com. The notice of withdrawal must indicate the Goods intended to be returned and their order number. The Buyer may exercise this right no later than within 14 (fourteen) days from the date of delivery of the Goods and only if the Goods have not been used or damaged and their commercial appearance and packaging have not been impaired. Detailed conditions are set out in the Refund policy.
3.10.2. The Buyer undertakes:
3.10.2.1. to accept the ordered Goods and pay the agreed price for them;
3.10.2.2. to update the registration data on the Website immediately if they change;
3.10.2.3. not to disclose or transfer his or her Website login details to third parties, and in case of loss thereof, to immediately inform the Company by email at info@nordequip.com;
3.10.2.4. to comply with these Rules and applicable legal acts.
3.11. Rights and obligations of the Company:
3.11.1. The Company has the right:
3.11.1.1. to immediately, without prior notice, restrict or suspend the Buyer's ability to use the Website or, in exceptional cases, cancel the Buyer's registration if it is determined that the Buyer is harming the stability and security of the Website or breaching obligations under these Rules;
3.11.1.2. at any time, without prior notice, to change the prices and delivery times of the Goods displayed on the Website, announce and cancel promotions, and make any changes related to the Goods;
3.11.1.3. at any time to amend or supplement these Rules by informing about this on the Website;
3.11.1.4. The Company also has other rights of a seller established in these Rules and applicable legal acts.
3.11.2. The Company undertakes:
3.11.2.1. to create all conditions for the Buyer to properly use the services provided by the Website;
3.11.2.2. to respect the Buyer's rights related to personal data protection;
3.11.2.3. to deliver the ordered and paid Goods to the delivery address specified by the Buyer.
3.12. The order submitted by the Buyer shall begin to be fulfilled only when the Buyer's payment for the Goods has been credited to the Company's account, unless the Parties have agreed on deferred payment.
3.13. The Buyer undertakes to indicate the exact delivery address, postal code and other data necessary for the delivery of the Goods.
3.14. The Buyer undertakes to accept the Goods in person or to indicate another duly authorised person in the relevant order field. If the Buyer or the person indicated by him or her is unable to accept the Goods and the Goods are delivered to the address specified, the Company shall be released from liability for delivery of the Goods to an improper person.
3.15. The Goods are delivered by a carrier authorised by the Company. Delivery methods, prices and time limits are set out in the Shipping policy.
3.16. The Goods are delivered taking into account the delivery terms indicated on the Website. These terms are preliminary and do not apply where the required Goods are not in stock and the Buyer has been informed accordingly. The Buyer is informed and agrees that, in exceptional cases, delivery may be delayed due to unforeseen circumstances beyond the Company's control. In such a case, the Company undertakes to contact the Buyer immediately and agree on the conditions for delivery.
3.17. The Company shall be released from liability for breach of the delivery terms if the Goods are not delivered or are delivered late due to the Buyer's fault or due to circumstances beyond the Company's control.
3.18. The Buyer must immediately inform the Company if the shipment is delivered in crushed or otherwise damaged packaging, if the shipment contains unordered Goods or an incorrect quantity thereof, an incomplete set, or in other similar cases.
3.19. If the Buyer notices packaging damage at the time of delivery, the Buyer must indicate remarks in the delivery document provided by the courier or draw up a separate report regarding such damage, in the presence of the courier. Failure to do so shall release the Company from liability for defects in the Goods caused during transportation due to packaging damage not noted by the Buyer.
4. Quality of Goods
4.1. The details of each item sold on the Website, including technical specifications, are indicated in the product description. These descriptions are prepared based on information provided by the manufacturers, and the Company does not assume responsibility for their accuracy.
4.2. The Company provides photographs of the Goods in order to preliminarily inform Website users about the appearance of a particular product. Certain appearance details may differ from the appearance shown in the photographs or video material on the Website. The photographs may also include elements unrelated to the Goods that are not included in the product set.
4.3. The Company has the right to provide a quality guarantee for certain types of Goods whose term and other conditions differ from the guarantee provided under applicable law. Such special guarantee and the conditions for granting it shall be indicated in the product descriptions. If the Company does not provide a special guarantee, the guarantee provided for in the applicable legal acts shall apply.
4.4. Defects in sold Goods shall be remedied, and defective Goods shall be replaced or returned, in accordance with the Refund policy and applicable legal acts. Refunds shall be paid to the payer using the same means of payment as the original transaction.
4.5. The Buyer may withdraw from the purchase-sale agreement by notifying the Company by email at info@nordequip.com. The notice must indicate the Goods intended to be returned, their order number and the reasons for return. The Buyer may exercise the right of withdrawal no later than within 14 (fourteen) days from the date of delivery of the Goods.
4.6. When returning Goods, the Buyer must comply with the conditions set out in the Refund policy.
4.7. The Company has the right not to accept the Goods returned by the Buyer if the Buyer fails to comply with the return procedure.
4.8. If defective Goods are returned, or Goods other than those indicated by the Buyer when placing the order, the Company undertakes to accept such Goods and replace them with analogous goods of proper quality or with suitable goods.
4.9. If the Company does not have suitable replacement Goods, the Buyer shall be refunded the amount paid for the Goods, including the delivery price.
5. Protection of personal data
5.1. The Website user or Buyer, when ordering Goods or registering on the Website, must indicate the personal data necessary for the proper fulfilment of the order: name, surname, delivery address, telephone number and email address.
5.2. Personal data is processed in accordance with the Privacy policy published on the Website.
5.3. By placing an order, the Buyer agrees that information messages necessary for the fulfilment of the order may be sent to the email address and telephone number indicated by him or her.
6. Liability
6.1. The Website user or Buyer shall be responsible for the accuracy of the personal and other data provided. If accurate data is not provided, the Company shall not assume liability for the consequences arising therefrom.
6.2. A registered Buyer shall be responsible for the security of his or her login details and for their transfer to third parties. If the services provided by the Website are used by a third party who logs in using the Buyer's login details, the Company shall treat that person as a duly authorised representative of the Buyer.
6.3. The Company shall not be responsible for the content of links placed on the Website to websites of other companies, institutions, organisations or persons, does not supervise or control such websites, and does not represent those natural or legal persons.
6.4. In the event of damage, the Party at fault shall compensate the injured Party for direct losses.
7. Final provisions
7.1. These Website use and goods purchase-sale rules have been drawn up in accordance with the requirements of the laws of the Republic of Lithuania and applicable European Union law.
7.2. All disagreements and disputes regarding the application and execution of these Rules shall be resolved by amicable direct negotiations. If no agreement is reached, disputes shall be resolved in accordance with the procedure established by the laws of the Republic of Lithuania. Nothing in these Rules limits the mandatory rights that consumers have under the law of their country of residence, including the right to bring proceedings before the courts of that country.
7.3. If a dispute cannot be resolved directly, the Buyer who is a consumer may refer it to the alternative dispute resolution bodies of his or her country of residence. A list of consumer dispute resolution bodies in the EU Member States is available on the European Commission's website: https://consumer-redress.ec.europa.eu/dispute-resolution-bodies